If you are under the age of 16 years, we advise you should obtain permission from a parent or guardian before submitting your personal details to Dairy Farmers. We may choose, at our discretion, to not respond to an enquiry from a person under the age of 16 years who has not obtained permission from a parent or guardian.

Dairy Farmers does not proactively seek ideas from consumers relating to new products, manufacturing, packaging, marketing, advertising, research or our general business operations. Any such information provided to Dairy Farmers via this website (including any comments, ideas, suggestions or images), immediately becomes and remains the exclusive property of Dairy Farmers. Dairy Farmers does not, as a matter of policy, pay members of the public for their feedback via this website including comments, ideas, suggestions or the provision of images.

At the discretion of Dairy Farmers, proof of purchase or confirmation of a quality defect may be sought before a refund can be arranged.